Medical Device Fulfillment With Every Lot and Serial Accounted For
A medical 3PL built for device makers and healthcare product brands: UDI-aware receiving, FEFO picking, consignee-level shipping records and recall readiness, shipping to hospitals, clinics and patients' homes from 25 U.S. markets.
Ready for fulfillment your quality team can sign off on?
- Lot, serial and expiry captured at receiving, picking and shipping
- Consignee lists ready within hours when a recall starts
- B2B to hospitals and clinics plus DTC medical supply orders
Get your medical fulfillment quote
Tell us about your volume. Get a custom quote within one business day.
Medical Device fulfillment services
Device Warehousing
Medical device warehousing is storage that keeps every unit traceable and releasable. We receive device inventory with lot, serial and expiry...
Learn more →Lot & Serial Tracking
Lot and serial traceability links every device unit to where it came from and where it went. We capture UDI data at receiving, verify it at pick...
Learn more →Recall Readiness
Recall readiness means being able to stop, find and recover affected devices fast. We place inventory on hold the moment you call, produce...
Learn more →Temperature Control
Temperature-controlled medical storage keeps products within the conditions stated on their labeling. We offer monitored ambient and...
Learn more →Hospital & Clinic B2B
Hospital and clinic distribution succeeds when freight arrives the way health system receiving expects it. We ship B2B medical orders with EDI,...
Learn more →DTC Medical Supplies
DTC medical supply fulfillment ships healthcare products directly to patients and consumers without giving up traceability. We fulfill Shopify,...
Learn more →The MedShip 3PL Standard
Six operating rules applied to every medical device account, from a single-SKU DTC brand to a multi-line distributor.
Scan-verified traceability
Lot, serial and expiry are captured from the label at receiving and verified again at pick and pack, so every unit links to its shipment and consignee.
Expiry-first rotation
FEFO allocation with minimum-remaining-shelf-life rules per customer, so a hospital that requires extended dating never receives short-dated product.
Hard holds, physical quarantine
Holds are enforced in the WMS and in a segregated area. Nothing on hold can be allocated, picked or shipped until you release it in writing.
Recall-ready records
Consignee, quantity, lot and ship date are queryable on demand, so you can scope a correction or removal in hours, not days.
Labeled-condition storage
Products are stored per their labeled conditions, with monitored ambient, controlled-room-temperature and 2–8°C refrigerated options in select markets.
Your QMS, extended
We work under your quality agreement: documented procedures, change notification, deviation reporting and complaint handoff to your team.
Where generic 3PLs break medical device supply chains
A warehouse that treats a catheter kit like a phone case creates regulatory exposure for the manufacturer. These are the failures we built our medical device fulfillment process to prevent.
Lot numbers lost at the pick face
Inventory is tracked by SKU only, so when a lot is implicated nobody can say which hospitals received it. Your recall turns into a blanket notice to every customer.
Short-dated stock shipped first
FIFO by receipt date ignores expiry. Clinics receive sterile disposables with weeks of shelf life left and refuse the delivery, or worse, use them past date.
No real quarantine
Damaged, returned and on-hold units sit in the same bin as releasable stock. One mis-pick puts a nonconforming device in a patient-facing order.
Temperature excursions nobody saw
Reagents and test kits stored in an ambient aisle with no monitoring. The first sign of a problem is an invalid result at the customer site.
Hospital receiving rejects the freight
Missing ASNs, wrong GS1 labels, no PO on the packing list. Hospital docks bounce non-compliant shipments, and your invoice waits on the dispute.
Complaints disappear into a returns bin
A returned device with a reported malfunction is restocked instead of routed to your complaint process. That gap shows up in your next FDA inspection or audit.
Live in weeks, not months
Scope & quality review
Share your product list, labeled storage conditions, channels and QMS expectations. We map the controls each product needs and return a custom quote within one business day.
Quality agreement & setup
We align on a quality agreement, build item masters with lot, serial and expiry rules, connect your store, ERP or EDI, and agree on hold and release procedures.
Receive & verify
Inbound inventory is counted, inspected for damage, scanned for UDI data and placed into the correct storage condition. Anything questionable goes to quarantine pending your decision.
Ship & report
Orders ship FEFO with lot and serial recorded per shipment. You get inventory by lot, shipment history by consignee and on-demand recall reports.
Medical device 3PL vs. a generic ecommerce 3PL
| Capability | Generic 3PL | MedShip 3PL |
|---|---|---|
| Inventory tracking | SKU and quantity only | SKU plus lot, serial and expiry at every touch |
| Stock rotation | FIFO by receipt date | FEFO with customer-specific minimum shelf life |
| Recall support | Manual search through order exports | Consignee-level reports by lot or serial on request |
| Quarantine & holds | Shelf note or spreadsheet | System-enforced holds and a segregated quarantine area |
| Temperature control | Unmonitored ambient storage | Monitored storage per labeled conditions, 2–8°C in select markets |
| Hospital & clinic orders | Parcel-only, ecommerce paperwork | EDI, ASNs, GS1 labels, PO-matched packing lists, LTL to docks |
| Returns & complaints | Restock anything that looks fine | Inspect, segregate and route complaints to your process |
Medical Device 3PL vs. Generic Ecommerce 3PL Medical Device 3PL vs. Amazon FBA Medical Device 3PL vs. Full-Line Medical Distributor
Built for every kind of medical device brand
DME & Home Health
DME and home health fulfillment covers durable medical equipment and the recurring supplies patients use at home. We handle bulky and...
Explore →Sterile & Single-Use
Sterile and single-use device fulfillment protects the sterile barrier and the expiration date above everything else. We handle...
Explore →Diagnostics & Test Kits
Diagnostic test kit fulfillment keeps in vitro diagnostic products within labeled conditions and fully traceable by lot. We ship rapid...
Explore →Orthopedic & Surgical
Orthopedic and surgical device logistics revolves around serialized implants, instrument sets and the field inventory that supports...
Explore →Wearables & Connected
Connected and wearable medical device fulfillment combines consumer electronics logistics with medical device traceability. We handle...
Explore →Medical Device fulfillment in 25 U.S. markets
Place inventory close to your customers and reach most U.S. addresses in 1–2 days by ground. Canada (Toronto, Vancouver, Montreal) and Mexico City are coming soon.
- Los Angeles, CA
- Seattle, WA
- Portland, OR
- Phoenix, AZ
- Salt Lake City, UT
- Reno, NV
- Denver, CO
- Las Vegas, NV
- Chicago, IL
- Detroit, MI
- Columbus, OH
- Indianapolis, IN
- Kansas City, MO
- Louisville, KY
- Cincinnati, OH
- Dallas, TX
- Houston, TX
- Memphis, TN
- Atlanta, GA
- Miami, FL
- Savannah, GA
- Charleston, SC
- Nashville, TN
- New Jersey, NJ
- Lehigh Valley, PA
Resources for medical device brands
How to Choose a Medical Device 3PL
A practical checklist for device manufacturers and healthcare brands evaluating a medical 3PL, from lot control to quality agreements.
Read guide →Medical Device Fulfillment Costs Explained
What you actually pay for when you outsource medical device fulfillment, and how to compare quotes without missing the costs that matter.
Read guide →UDI, Lot and Serial Tracking: A Guide for Distribution
How the Unique Device Identifier system works once a device leaves the factory, and what your distribution partner must capture.
Read guide →Medical Device Recall Readiness Checklist
What to have in place before a recall, so your distribution data and physical inventory are ready on the first call.
Read guide →Does a Medical 3PL Need FDA Registration?
FDA establishment registration depends on what a facility does with devices, not on the fact that it stores them.
Read guide →QMSR, ISO 13485 and Your 3PL
FDA's Quality Management System Regulation makes supplier control of your distribution partner a core quality system activity. Here is what that looks like in practice.
Read guide →Medical Device fulfillment questions, answered
What is medical device fulfillment?
Medical device fulfillment is storing, picking, packing and shipping medical devices and healthcare products under controls that preserve traceability and product integrity. In practice that means capturing lot, serial and expiry data, rotating stock by expiry date, segregating held or damaged units, storing product per its labeled conditions and keeping shipment records that support a recall.
Does a medical 3PL need to be FDA registered?
It depends on what the 3PL does. Under 21 CFR Part 807, establishments that relabel, repackage, import or manufacture devices must register with FDA, while a warehouse that only stores and distributes devices without changing them is generally not required to. We offer FDA-registered facilities in select markets for programs that involve activities like relabeling or kitting, and your regulatory team should confirm what your program requires.
Can you track lot and serial numbers for every shipment?
Yes. Lot, serial and expiry are captured at receiving from the device label, including GS1 UDI barcodes, and verified again at picking and packing. Each shipment record shows which lots and serials went to which consignee, on which date, in what quantity.
How do you support a medical device recall?
We support recalls by producing consignee-level distribution records for the affected lots or serials, placing remaining inventory on hold immediately and handling returned product in quarantine. The recall decision, FDA communication and customer notification remain the manufacturer's responsibility; our job is to make the data and the physical stock control fast and accurate.
Do you offer temperature-controlled storage for medical products?
Yes. Products are stored according to their labeled storage conditions, with monitored ambient and controlled-room-temperature storage available and 2–8°C refrigerated storage available in select markets. Excursions are logged and reported so your quality team can make the disposition decision.
Can you ship to hospitals and clinics?
Yes. B2B orders to hospitals, surgery centers, clinics and distributors ship with PO-matched packing lists, GS1-compliant carton labels and advance ship notices where required, by parcel or LTL. EDI connections for purchase orders, ASNs and invoices are available.
Do you handle DTC medical supply orders?
Yes. We ship direct-to-patient and direct-to-consumer orders for products such as home health supplies, mobility aids, wellness devices and over-the-counter diagnostics from Shopify and other storefronts, with discreet packaging available and the same lot tracking as B2B orders.
Do you sell or handle prescription drugs?
No. Our focus is medical devices and non-drug healthcare products. Prescription drug distribution falls under the Drug Supply Chain Security Act and state wholesale distributor licensing, which is a different program from device fulfillment. Some device programs also require state licenses, which we review during onboarding.
What happens to returned medical devices?
Returned devices are received into quarantine, never directly to sellable stock. Each return is inspected and documented, any reported malfunction is routed to your complaint-handling process, and the unit is restocked, scrapped or sent back only on your written disposition.
How is medical device fulfillment priced?
Medical device fulfillment is priced on storage, receiving, picking and packing, plus any value-added work such as kitting, temperature-controlled storage or EDI. We do not publish rate cards because controls differ by product; you get a transparent, itemized custom quote within one business day.
Ready for fulfillment your quality team can sign off on?
Send us your product list and channels. We will map the controls each product needs and return a custom, itemized quote within one business day.